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Product Inquiry/Returns please reach out to us below.
+Do you have warranty on your products?
Yes, All products come with a 2-year International Warranty.
+Can I return my product?
Yes, Products may be returned for a refund within 30 days of purchase.
+What are the payment options?
All purchases can be made directly through your Amazon account via Credit Card and/or PayPal.
+How soon will I receive a purchased item?
The delivery schedules will show up when you place your order on Amazon. Generally you can expect delivery within 2-4 days if you are ordering from your local Amazon webstore.
+Do you offer wholesale or distributor opportunities?
Yes, you can send us a mail at firstname.lastname@example.org or at email@example.com and we will reach out to you.
+Is my personal information secure on your website?
Certainly, we follow strict privacy guidelines. We are not in the business of selling information on our customers or their activities. Moreover, our site transactions and database are hacker-safe and SSL-certified.
+Where is Urbo based?
We are an American company with an engineering base in the Netherlands and manufacturing bases in Taiwan, Korea, China.
+What does URBO stand for?
URBO is all about turbo powering the urban lifestyle.